PPL completes first major upgrade to Next Gen platform
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PPL completes first major upgrade to Next Gen platform

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PPL has released its first major upgrade to Next Gen since the placing platform was launched in March, as improvements to the system continue following initial criticism from users.

PPL said release 2.0, which was delivered on schedule, contains more than 100 functional changes including quote functionality, with the ability to annotate and compare documents as well as a notification capability for underwriter team emails.

The news follows an initial wide range of complaints levelled at Next Gen by users.

Sources had described to this publication problems in placing complex facilities, issues with responses from the Deloitte support team, and obstacles for underwriters in trying to alter risk information on the platform.

PPL has previously set out plans to Insurance Insider to fix the defects and improve functionality around placing facilities.

The 2.0 upgrade also follows five releases that have introduced enhancements to the platform in the months since its launch.

PPL said today that it is planning three further releases in 2023, focusing on cutover priorities to assist the market with transitioning off the old platform by 1 October, and other enhancements requested by users.

The migration to Next Gen among brokers is now accelerating, with Marsh, Aon and WTW all now using the platform.

Andy Woolley, director of product and practice for PPL, said: “The 2.0 release is a major milestone and builds upon the foundations already in place. It will support the market in its transition to Next Gen by 1 October.

“The release also sets the stage for our next phase of development as we continue to work to support the market’s ambition of becoming better, faster and cheaper through digital transaction processing via APIs. These include adding CDR (core data record) support to enable connection with the Blueprint Two digital gateway, in time for its phased rollout in 2024.”

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