Opinion: A Coutts-Farage furore and the minefield of client selection
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Opinion: A Coutts-Farage furore and the minefield of client selection

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A saga that started last week and is still playing out should give leaders of large financial institutions, including insurers, pause for thought over the severe reputational backlash that can emerge from decisions on client selection.

The private bank Coutts – and its parent company NatWest – was caught up in a very public bust-up after it decided to exit the controversial politician Nigel Farage as a customer.

The

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