Analysis: ChatGPT and insurance part one – A realist's guide to use cases
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Analysis: ChatGPT and insurance part one – A realist's guide to use cases

Marcel Le Gouais
05 June 2023
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The spectrum of views on prospects for ChatGPT's commercialisation in underwriting ranges from those hailing it as a harbinger of the next industrial revolution to cynics perceiving it as a "data protection trapdoor".

Several global insurers among the more optimistic cohort are now trialling the AI tool across underwriting and front-end processes, as they seek to accelerate automation of manual tasks and optimise customer service.

Many

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Topics

AnalysisOperations/tech
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Marcel Le Gouais
Deputy Editor
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