Insurance industry ‘tin eared’ and ‘internally focused’: Sompo’s James
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Insurance industry ‘tin eared’ and ‘internally focused’: Sompo’s James

Samuel Casey
22 November 2022
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The insurance industry is “very tin eared” and should focus more on how it can serve customers in a challenging economic environment, according to Sompo International’s CEO of global markets, Julian James.

The executive said discussion in the industry was “very internally focused”, concentrating on insurance market dynamics rather than customer needs.

“We

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Samuel Casey
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