Lloyd’s to address claims skills shortage with talent programme
Lloyd's has announced it is to set up a dedicated programme to recruit and train 50 claims professionals over the next five years; a figure amounting to 10 per cent of claims personnel currently employed in the market.
Launched under the Lloyd's Claims Talent Programme banner, the scheme will provide advanced training to selected market practitioners as well as targeting new graduates.
Lloyd's 2010 - 2012 strategy document recognised the need to establish a dedicated development programme for current and future professionals, a move that the 300-year-old market said is supported by over 90 percent of managing agents.
The programme, consisting of a 12-month rolling intake, will combine formal training in claims specific subjects, case studies and practical placements at Lloyd's, broking firms, managing agents and law firms, all underpinned by ongoing professional examinations.
Lloyd's said the first group of market practitioners will join early in 2011 and the initial graduate intake will follow in the autumn.
Kent Chaplin, Lloyd's head of claims, said: "The programme will promote claims as a recognised profession in the market, and will develop future talent in a field of insurance that is essential to our competitive success.
"Claims is an extremely important side of insurance for the policyholder - it's the shop front. With that in mind, it's imperative that we have the best and brightest people working in the field.
"This has been set up in direct response to concerns from managing agents that they may soon be facing a skills shortage in the area. Of the managing agents we asked, nearly two thirds reported that they have faced real challenges recruiting high quality candidates, which we think the programme will address." Chaplin concluded.