UK-listed outsourcing firm Xchanging - which runs the back office for the London market - has responded to the Project Darwin initiative by staking a claim to remain at the heart of processing in London by producing a detailed overview of the options for technological reform.
Speaking to an audience of senior London market executives on 7 February, UK insurance sector managing director Max Pell explained that before embarking on process change it was always best to focus on why...
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