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Digest

23 May 2011

Xchanging unifies UK insurance business
Global business processor Xchanging plans to restructure its UK insurance business.
The firm's distinct arms Xchanging Broking Services (XBS), Xchanging Ins-sure Services (XIS) and Xchanging Claims Services (XCS) will be united under the moniker, The Xchanging Insurance Sector.
Max Pell, former managing director of XIS and XCS, will continue in this role at the new amalgamated unit.
The move follows a group-wide review in March, which tried to identity opportunities to improve customer experience.
It...


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This article was published as part of issue May 2011/4

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