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Bolt heralds new intrusive approach to claims

27 September 2010

Lloyd's is poised to take a more intrusive approach to the way that the market handles claims and to scrutinise this part of the business to the same degree as underwriting in the future, according to head of underwriting Tom Bolt.

Speaking on 23 September at the London Market Claims Council (LMCC), Bolt also warned that he will be ordering operational reviews into those Lloyd's insurers that fall significantly below average.

"If you're in the bottom quartile in claims reserving...


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