It goes without saying that brokers are always on the lookout
for ways of maximising their revenues and that the pressure to do
this is always cranked up a notch as soft markets begin to bite.
Be this through winning more business via simple aggression,
retaining a higher percentage of accounts through strong customer
service or just by being quicker on the uptake and more agile than
competitors, the heat is always on.
Of course, there is a fourth way...
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